For Visitors

Visiting our hospital

We welcome you to our facility, and we'll work to ensure your visit goes as smoothly as possible.

Our hospital's current visitor information

We allow two adult caregivers to accompany pediatric patients admitted to the hospital.

Parking

Valet parking is free for registered handicap vehicles and visitors going the emergency room. Valet is 24/7, located at 7700 Floyd Curl in the Emergency entrance.

Accessibility services (ADA accommodations)

We strive to make our facility accessible to all visitors. Wheelchairs are available at the main entrance, and all public areas are designed for accessibility. If you need assistance, please speak with a staff member.

Cafeteria

Our hospital cafeteria is located on Sub Level 1 and is open seven days a week, with the following service hours:

6:00am - 10:00am
11:00am- 7:00pm
11:00pm - 2:00am
3:00am - 4:30am

Visitors can also enjoy the Rosella Café on the first floor in the central tower.

Gift shop

The Blue Bird Gift Shop offers snacks, flowers, and personal items. It is located on the first floor in the central tower and open Monday - Friday, 8:30am – 5:00pm.

Interpreter services

Interpreter services are available for non-English-speaking patients and families. For assistance, please call (833) 219-9611.

Security

Methodist Children’s Hospital has a dedicated 24-hour security team patrolling the campus. They respond promptly to any concerns, requests and lost and found inquiries. For security assistance, call (210) 575-4763 or dial "00" from any hospital phone.

Social services

Patients sometimes require special needs while in the hospital and when planning to return home. Our licensed social workers and case managers provide a variety of services to assist patients, their families and friends. Please tell your nurse if you would like to connect with a social worker.

Spiritual support and chapel

The hospital chapel is located on Sub Level 1 in the central tower. The chapel is open at all times to every denomination.

Chaplains are available to provide spiritual and emotional support to patients, families, and friends. To request chaplain services, call the Hospital Operator or tell your nurse you would like a chaplain visit.

Smoking policy

Smoking and tobacco use are not permitted anywhere on the hospital grounds, including outdoor areas and parking lots. Thank you for helping us maintain a healthy environment.

Valuables and personal belongings

We request that you leave all valuables at home. Methodist Children’s Hospital does not accept responsibility for lost or stolen valuables or personal items. If necessary, your nurse can arrange to store small items in the hospital safe.

Hospital maps

Thanks for visiting Methodist Children’s Hospital on the Web. Whether you’re a patient or visitor, you'll find all the information you need to navigate our campus.

Before you even set foot in Methodist Children’s Hospital, you can pre plan your visit from where you should to park to finding your final destination. Please enjoy our interactive map for your use.

Interactive Map

Text-Only map

Definitions

Patient representative (as defined by CMS): This is the individual who is legally responsible for making medical decisions on a patient’s behalf. (See also: Advance Directives Withholding & Withdrawing Life Sustaining Treatment and Treatment Disagreement Process and Consent to Medical Treatment.)

Patient support person (as defined by CMS): This person does not necessarily have to be the same as the patient representative. A support person could be a family member, friend or any individual who supports the patient during the course of the hospital stay. In cases of pediatric patients, Child Protective Services (CPS) may assign a support person as part of a CPS Safety Plan.